Customer Care — POULSBO RV Reviews

Slider-Customer-Care

Anyone can sell RVs. That’s not enough for us at Poulsbo RV. We want to make sure that you receive the complete RV Experience.

Award Winning Service at Poulsbo RV
With an emphasis on the long term satisfaction of our customers, Poulsbo RV has created the Customer Service Program. Our Customer Service Team is dedicated to ensuring that our customers receive the highest quality service.

Customer Care Package
We provide you with our Reference Guide, coupons, checklists & contact information so that we’re there for you when you need us.

Your RV is just like your home, only on wheels. It will require maintenance throughout the years. Rest assured you can feel confident you’ll be taken care of.

Look at some of our Google Reviews. We love our Customers!

Happy Camper Review by Dave & PJ W.

We worked with Duke (sales & outfitter), Mike (Manager), Phil (finance) and Joey (Service). All our interactions were great. They went to great lengths to be helpful and professional. Each person treated us like we were important customers and explained details clearly. I felt that they were truthful in every discussion and wanted us to…

Happy Camper Review by Jeff and Mary F.

We recently purchased a new Travel Trailer from Jeff Hoffman at Mt. Vernon Poulsbo RV. Jeff is a great guy, not pushy and it was a very good experience. Everyone there was friendly, accommodating and sincere. Heather handled the financing for us and was very pleasant and very helpful. Ron gave us the walk through…

Happy Camper Review by Karen G.

Just went there with a friend who had to work on some seats for a RV but the people were friendly. Karen G. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Quyen P.

Great customer service. 🙂 everyone is friendly. Quyen P. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Michael B.

Very nice folks, showed us some very nice options, without pressuring salesmanship. Michael B. Poulsbo RV Everett Location  – Review left on google

Happy Camper Review by Christopher W.

Good price, minimal “negotiation” needed, although some still painfully tried, good selection of models, good final deal and great walk through service for new RV. Christopher W. Poulsbo RV Fife Location   – Review left on google

Happy Camper Review by Tim R.

I love this family owned business and their customer care is excellent. I would recommend it to any serious mobile traveler! Tim R. Poulsbo RV Everett Location  – Review left on google

Happy Camper Review by Joanie Y.

We bought. We used. We needed bigger, so we came back to Poulsbo in Mount Vernon. We came back because of a large inventory selection, good prices, easy financing and our salesman, Bob, and the rest of the crew involved with the purchase and the service of our first one. They’ve made purchasing an RV…

Happy Camper Review by John H.

An excellent introduction to my new Pleasure-Way Ascent TS van though it might have been better organized. The very few items I found that needed attention were noted and photographed and I’m confident their follow through will be very good. All-in-all a very pleasurable experience. John H.. Poulsbo RV Everett Location  – Review left on google…

Happy Camper Review by Gordon A.

Great purchasing experience. The sales staff was very friendly and accommodating. I would like to thank Ray, the sales manager for allowing Mike Higa to drive the motorhome several miles to our place so that my disabled wife could see it before we decided to purchase it. Also, Mike Higa was very patient showing her…

Happy Camper Review by Phil S.

On 10-19-2017, I brought a dear friend of mine that lives up the street by the name of Mary who lives in Quilcene, WA. Today on my recent visit to Poulsbo RV in Mount Vernon, Washington I had the best experience I have ever experienced out of any dealership I ever been to, Everyone of…

Happy Camper Review by Karen G.

We had numerous items that needed to be repaired on our motorhome and Poulsbo took care of all the items in a very professional and courteous manner. Craig was our service rep and took us thru the whole process. All in all it was a very positive experience. Karen G. Poulsbo RV Kent Location  –…

Happy Camper Review by Anda B.

The buying experience at Poulsbo RV was outstanding! I think we got the perfect RV for us. Looking forward to many years of big fun in the great outdoors with our new RV. Special thanks to our salesman (Mac) and Toni who processed our financing! I would highly recommend this RV dealership for anyone looking…

Happy Camper Review by Lisa S.

Great Job! Courteous and the service department was through and fast to return our RV. Lisa S. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Donna S.

Great service by caring people! Especially the Finance Manager, Toni, who gave 150% to get an incredible loan/rate! Her positive & uplifting attitude, even in the midst of being very busy, always remained enthusiastic & highly professional making us, as buyers, feel special‼️👍👌 Donna S. Poulsbo RV Auburn Location  – Review left on google

Happy Camper Review by Dona Z.

Excellent experience at this Poulsbo RV location. Proud new owner of a Forest River R Pod. Sales Associate Gary, Finance Manager Mike, Service Manager Paddie and Jessie, who patiently guided this newbie through the orientation process, are all terrific, caring people. Highly recommend. Dona Z. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by Pam J.

Fast service getting her ready for winter, wash, wax and cover and she’ll be put to bed until next season. Pam J. Poulsbo RV Mt. Vernon Location  – Review left on google

Happy Camper Review by Jeannie L.

Received fast courteous professional services from the service manager and technicians. Very satisfied with the repairs on the RV. Jeannie L. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Edwin R.

Excellent service, very knowledgeable and willing to go out of their way to work with you. I would definitely recommend them to anyone . Edwin R. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by Sue H.

Rick Miller Supper Hero. Bob Anderson Spiderman. This place rocks when it comes to selling RV’s. You can tell they love there Job, enjoys creating a great fun environment. They maid it omg supper fun. If you have kids they will love these guys. Above and Beyond Great service. Sue H. Poulsbo RV Mt. Vernon…

Happy Camper Review by Tammie S.

Best place to purchase a RV. My boyfriend and I purchased our First RV. We looked at several and ended up buying the first one we looked at, and given Sale Price. The transaction went very smoothly. Our first camping trip is going to be with family and 2 big dogs down at Tillamook Oregon..…

Happy Camper Review by Peter W.

Great service all around! Working with finance was quick and easy. I really appreciated the walk-through before taking delivery. Peter W. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by Wayne T.

Very helpful got the work done on time and was able to answer all my questions. Wayne T. Poulsbo RV Everett Location  – Review left on google

Happy Camper Review by Robert H.

Great service! Beth and Brandon took care of me and I couldn’t have asked for a better service experience Robert H. Poulsbo RV Mt. Vernon Location  – Review left on google

Happy Camper Review by Kim B.

People are great friendly and respectful, they treated us like family. We had a mess up with the first trailer we ordered and when we said no to having it fixed they replaced it with another one within a week. Very happy with the customer service here in fife. Kim B. Poulsbo RV Fife Location…

Happy Camper Review by Laura S.

The folks at Poulsbo RV are amazing, really they go above and beyond to make sure you feel listened to and helped. Ask for Wayne or Bob, those guys rock! Laura S. Poulsbo RV Mt. Vernon Location  – Review left on google

Happy Camper Review by Wendy A.

Excellent service provided to diagnose and correct LP line leak. Waiting area large and comfortable with snacks and drinks. Clean restroom. I am a repeat customer and while capable of handling the minor electric and plumbing, I comfortably rely on Poulsbo RV to take care of the bigger things. They treated me as a knowledgeable…

Happy Camper Review by Steven J.

I’ll give the Service Department 5 Stars for Communication and Caring. RVs are not without their challenges and the Service Advisors work to keep me informed of schedules and delivery. Steven J. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Craig A.

Are you looking for an RV or a travel trailer? Look no further than Poulsbo RV in Fife. Lance was my salesman and Laura was my finance person. The prices are reasonable and there is NO high pressure Craig A. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by Dawn L.

Friendly efficient service on our camper! Dawn L. Poulsbo RV Kent Location  – Review left on google

Happy Camper Review by Jun L.

Scott Johnson, the Service Advisor at Poulsbo RV Kent, is very organized, polite and welcoming gentleman to work with. I bought my RV from a dealership in OR because I couldn’t find the exact model I was looking for in WA. As such, I was concerned about getting warranty and repair services in WA but…

Happy Campers Review Mike C.

Surprisingly I have nothing bad to say they took good care of me it took a little time to get my parts ordered and scheduled but it was a minor problem and they took care of it so I’m happy Mike C. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by D. J. C.

Outstanding service, the staff helped me at every turn. Their advice kept me from making a costly mistake in my recent purchase. I’m looking forward to my new Home on wheels. D. J. C. Poulsbo RV Fife Location  – Review left on google

Happy Camper Review by Mike P.

Craig in service is a gem. He had lots of time for my questions and he acted as though he had all the time necessary two answer them. His unrushed personable Style is a pleasure. Also, I want to congratulate Terry who serviced my Winnebago for his professionalism. He too had time to spend with…

Happy Camper Review by Sue H.

Rick Miller Supper Hero. Bob Anderson Spiderman. This place rocks when it comes to selling RV’s. You can tell they love there Job, enjoys creating a great fun environment. They maid it omg supper fun. If you have kids they will love these guys. Above and Beyond Great service. Sue H. Poulsbo RV Mt. Vernon…

A Google Review

Happy Camper Review by Karen G.

Just went there with a friend who had to work on some seats for a RV but the people were friendly. Karen G. Poulsbo RV Kent Location  – Review left on google

A Google Review

Happy Camper Review by D. J. C.

Outstanding service, the staff helped me at every turn. Their advice kept me from making a costly mistake in my recent purchase. I’m looking forward to my new Home on wheels. D. J. C. Poulsbo RV Fife Location  – Review left on google

A Google Review

Happy Camper Review by Craig A.

Are you looking for an RV or a travel trailer? Look no further than Poulsbo RV in Fife. Lance was my salesman and Laura was my finance person. The prices are reasonable and there is NO high pressure Craig A. Poulsbo RV Fife Location  – Review left on google

A Google Review

Happy Camper Review by Laura S.

The folks at Poulsbo RV are amazing, really they go above and beyond to make sure you feel listened to and helped. Ask for Wayne or Bob, those guys rock! Laura S. Poulsbo RV Mt. Vernon Location  – Review left on google

A Google Review

Happy Camper Review by Wayne T.

Very helpful got the work done on time and was able to answer all my questions. Wayne T. Poulsbo RV Everett Location  – Review left on google

A Google Review

Happy Camper Review by Joanie Y.

We bought. We used. We needed bigger, so we came back to Poulsbo in Mount Vernon. We came back because of a large inventory selection, good prices, easy financing and our salesman, Bob, and the rest of the crew involved with the purchase and the service of our first one. They’ve made purchasing an RV…

A Google Review

Happy Camper Review by Pam J.

Fast service getting her ready for winter, wash, wax and cover and she’ll be put to bed until next season. Pam J. Poulsbo RV Mt. Vernon Location  – Review left on google

A Google Review

Happy Camper Review by Lisa S.

Great Job! Courteous and the service department was through and fast to return our RV. Lisa S. Poulsbo RV Kent Location  – Review left on google

A Google Review

Happy Camper Review by Sue H.

Rick Miller Supper Hero. Bob Anderson Spiderman. This place rocks when it comes to selling RV’s. You can tell they love there Job, enjoys creating a great fun environment. They maid it omg supper fun. If you have kids they will love these guys. Above and Beyond Great service. Sue H. Poulsbo RV Mt. Vernon…

About this event

Happy Camper Review by Karen G.

Just went there with a friend who had to work on some seats for a RV but the people were friendly. Karen G. Poulsbo RV Kent Location  – Review left on google

About this event

Happy Camper Review by D. J. C.

Outstanding service, the staff helped me at every turn. Their advice kept me from making a costly mistake in my recent purchase. I’m looking forward to my new Home on wheels. D. J. C. Poulsbo RV Fife Location  – Review left on google

About this event

Happy Camper Review by Craig A.

Are you looking for an RV or a travel trailer? Look no further than Poulsbo RV in Fife. Lance was my salesman and Laura was my finance person. The prices are reasonable and there is NO high pressure Craig A. Poulsbo RV Fife Location  – Review left on google

About this event

Happy Camper Review by Laura S.

The folks at Poulsbo RV are amazing, really they go above and beyond to make sure you feel listened to and helped. Ask for Wayne or Bob, those guys rock! Laura S. Poulsbo RV Mt. Vernon Location  – Review left on google

About this event

Happy Camper Review by Wayne T.

Very helpful got the work done on time and was able to answer all my questions. Wayne T. Poulsbo RV Everett Location  – Review left on google

About this event

Happy Camper Review by Joanie Y.

We bought. We used. We needed bigger, so we came back to Poulsbo in Mount Vernon. We came back because of a large inventory selection, good prices, easy financing and our salesman, Bob, and the rest of the crew involved with the purchase and the service of our first one. They’ve made purchasing an RV…

About this event

Happy Camper Review by Pam J.

Fast service getting her ready for winter, wash, wax and cover and she’ll be put to bed until next season. Pam J. Poulsbo RV Mt. Vernon Location  – Review left on google

About this event

Happy Camper Review by Lisa S.

Great Job! Courteous and the service department was through and fast to return our RV. Lisa S. Poulsbo RV Kent Location  – Review left on google

About this event

Happy Camper Review by Sue H.

Rick Miller Supper Hero. Bob Anderson Spiderman. This place rocks when it comes to selling RV’s. You can tell they love there Job, enjoys creating a great fun environment. They maid it omg supper fun. If you have kids they will love these guys. Above and Beyond Great service. Sue H. Poulsbo RV Mt. Vernon…

Customer Review

Happy Camper Review by Karen G.

Just went there with a friend who had to work on some seats for a RV but the people were friendly. Karen G. Poulsbo RV Kent Location  – Review left on google

Customer Review

Happy Camper Review by D. J. C.

Outstanding service, the staff helped me at every turn. Their advice kept me from making a costly mistake in my recent purchase. I’m looking forward to my new Home on wheels. D. J. C. Poulsbo RV Fife Location  – Review left on google

Customer Review